Dealing with complainers?
“a person given to excessive complaints and crying and whining”
S: (n) whiner, complainer, moaner, sniveler, crybaby, bellyacher, grumbler, squawker
—Antonyms 1. rejoice.
Give me a week in a cube-filled room, and I’ll flag them for you. You know who I’m talking about. They catch you at the water cooler, sit across from you at the cafeteria, or pounce on you in the smoking area.
They’re the complainers.
Always quick to point out what’s wrong with the latest project, the corporate strategy, or the world in general (and you’ll usually get an earful about their spouse/kids/neighbors as well.)
Even worse, as you’re enduring this barrage of negativity, only wanting to be left alone with your crossword puzzle, invariably the boss walks by.
Can you say “guilty by association?”
Susan M. Heathfield, over at About.com gives some tips on dealing with the “negative Neds and Nellies,” as well as how to deal with folks who have justified beefs.
I try to smile, nod, and keep my eyes on my book, paper, or slice of pizza, hoping against hope that my body language will make it clear that, yes, I WAS doing something before they walked up, and YES, I’d like to still be doing it.
Usually that doesn’t work on Ned or Nellie, but at least it may lessen the appearance that I’m whole heartedly involved in their current gripe-o-thon.
BusinessWeek.com’s Liz Ryan has some good advice for dealing with “Kvetching Co-Workers” as well.
Have you experienced this? If so, how did you deal with it?
Please let me know, I really want to finish the crossword.
PS – One thing I’ve found to be a sure-fire deterrent is the synonym listed in the definition above. Nothing bugs a complainer more than a rejoicer.
Wouldn’t THAT make the world a nicer place!