A Great Customer Service Video
NOTE: Normally this is something I would save just for the work blog, but it was too good not to share here, as well…
Okay, I like to think of myself as a “guy’s guy,” you know? Scary movies, cheap pizza, tipping the occasional cow…that kind of thing. Not many things I see, especially on the internet, get me misty.
This video, however, is one of those things.
The video, created by simpletruths.com, is about a young man named Johnny, a grocery bagger, who really “knows” what true customer service is all about, and gets amazing results for his efforts.
I’d go as far as to say that if you deal with customers, manage people who deal with customers, or know someone who manages people who deal with customers, you should watch this video.
Yes, it’s that good!
Short, powerful, and inspiring, this video will be a permanent part of my customer service library.