Microsoft Outlook Not Responding Message
Posting this hoping it saves someone else the three days of headaches I’ve just went through…
Outlook 2003 would open fine, and I could maniupulate one or two emails normally, the third would be very slow, and with any additional clicks the screen would grey out and the message on the top would read: “Microsoft Outlook (Not Responding)” Nothing to do at that point but shut down and restart.
I searched and searched and found all kinds of folks asking about this, but very few possible answers, and most of those were way over my head.
Finally, I found this one, and it worked like a charm on the first try.
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000 or XP, you will need to enable searching hidden and system folders.)
Once you have done so, reopen Outlook and it should open fine. You will need to rebuild any custom toolbars or customizations as the file outcmd.dat controls how the toolbars display.
When it becomes corrupted, it will cause Outlook to hang because it cannot create the toolbars that you expect.
I have Vista, but still had to use the advance search option, and check the “hidden folders” box. It was a slow search, and my results came right at the end.
Hope this helps!